Share information about your brand with customers. Describe a product, share ads, or welcome customers to your store.
Customer Guide
🎯 Objective
Promote aware, respectful, and collaborative behavior among customers to improve the mutual experience.
🙋♂️ 1. Respect for the staff
- Greet and say thank you: courtesy is contagious.
- Avoid aggressive or demanding tones: the staff is there to help you, not to suffer.
- Remember that behind every dish there is work, passion and time.
📅 2. Reservations and punctuality
- If you book, be on time or let us know if you'll be late.
- If you cancel, do it early: it helps the restaurant reorganize.
- Don't occupy the table for hours after the meal, especially during peak times.
🧾 3. Table manners
- Respect other customers: tone of voice, use of the telephone, supervised children.
- Don't move tables or chairs without asking.
- If you have special needs (allergies, diet), communicate them clearly.
💬 4. Constructive feedback
- Reviews are helpful, but they must be honest and respectful.
- If something isn't right, talk to the staff right away: it can often be resolved.
- Avoid offensive comments or generalizations online.
🍷 5. Service awareness
- The restaurant is not a fast food restaurant: respect the kitchen's timing.
- Don't ask for discounts or special treatment without reason.
- If the service is slow, evaluate the context before judging.
🌍 6. Sustainability and food culture
- Be curious: ask the history of a dish, discover local ingredients.
- Don't waste food: order in moderation, ask for a doggy bag if necessary.
- Support restaurants that promote ethics, quality, and tradition.